Seven years and counting: PayIt named to the GovTech 100 again in 2023

Additional solutions to meet
the needs of government agencies

PayIt’s flexibility means we can configure and launch additional digital solutions to meet the unique needs of
state and local government agencies and departments. If there is an essential government service,
we have a solution for it.

Digital citizen services

Government and healthcare have been synonymous with long in-office and phone wait times, leading to disgruntled residents. Our award-winning platform helps government agencies create a simple, singular place for residents to request copies of vital records and apply for temporary family assistance, food service licenses and permits.

Government features: - +
  • Customized data integration
    • Compatibility with REST and SOAP APIs
    • Flat-file digestion
    • Direct database connections
  • Real-time updates from the platform to the data source
  • Configurable business rules for handling specific use-cases 
  • Easy-to-use government administration tool
    • Search for transaction details
    • Ease the reconciliation process
    • Run reports and view real-time analytics
  • Digital wallet
    • Centralized profile for seamless interaction
    • Storage of documents, receipts and preferred payment methods
  •  Various payment options 
    • ACH
    • Debit and credit card
  • Omni-channel experience
    • Online with web and mobile app
    • In-office with POS
    • Over the phone with IVR

Public safety

311 is a non-emergency service for residents to find information about local services and report complaints or problems in their community.

Benefits for governments: - +
  • Increased citizen engagement
  • Ability to respond to issues more quickly
  • Easy-to-use administration tool
    • Integrated reports
    • Real-time analytics
  • Improved customer service
  • Increased government transparency
    • Real-time updates
  • More convenience
    • Easy-to-use services
    • Omni-channel experience

See our government
software in action

Contact us and we’ll create a customized tour of the PayIt platform so you can see how we can help state and local government agencies transform their operations and improve their digital citizen services.