PayIt also ensures your state and departmental logos, flags and signifiers appear on your platform and apps.
Learn how PayIt helped North Carolina’s Department of Transportation modernize its DMV experience.
We’ll work with you to customize a government platform that allows residents to renew licenses and vehicle registrations, order custom license plates, transfer titles and many more DMV services through one integrated citizen experience. This means shorter lines at the office, more efficient revenue collection and greater user satisfaction.
PayIt also ensures your state and departmental logos, flags and signifiers appear on your platform and apps.
Learn how PayIt helped North Carolina’s Department of Transportation modernize its DMV experience.
When you choose PayIt’s digital DMV platform, you can expect a highly knowledgeable customer and tech support team from pre-launch through post-launch.
We’re happy to help you develop new features and onboard colleagues, DMV service providers and visitors. We will also advise how to integrate other state agencies into the app and troubleshoot issues if they arise.
Our digital wallet allows drivers to access secure, digital versions of their documents and transaction history with just a few clicks. This means your employees can spend less time looking up files, verifying paper documents and sending out paper duplicates to drivers.
A purpose-built user interface
PayIt’s dashboard provides an intuitive interface that is user-friendly, making it easier for your citizens to access services and make DMV online payments
Document storage and verification
Transactions refer to driver documents saved in the GovWallet™ connecting to systems of record (insurance, optometrist/doctor records) to authenticate users, save time and reduce payment chargebacks
Chatbot guides
A conversational chatbot guides citizens through processes with a simple Q&A, saving your employees time on basic customer service inquiries
Powerful administration tools
View analytic reports, search real-time transactions and have access to self-service admin capabilities (permission settings, adding/deleting users etc.)
BORN IN THE AWS GOVCLOUD
BORN IN THE AWS GOVCLOUD
PayIt’s SaaS platform is built natively in the AWS GovCloud to keep your residents and internal data safe
PCI Compliance
PCI Compliance
PayIt helps agencies reduce compliance requirements. Our platform is PCI Level 1 compliant and meets strict security standards.
24/7 BI-LINGUAL CUSTOMER SUPPORT
24/7 BI-LINGUAL CUSTOMER SUPPORT
PayIt’s support center can answer citizen and employee questions and provide tech support via email, phone and social media