Citizen Engagement (page 1)

Learn what conversational chatbots are and how they increase civic engagement in local government.

With digital services and online payments, agencies can better meet the needs and expectations of their citizens. To help those efforts succeed, digital inclusion should be a priority.

Government agencies have faced their own unique hurdles throughout the pandemic. Many were forced to temporarily close, had to adjust

Implementing citizen-centric digital government solutions now is the first step in what will be an always-evolving user experience. Here are